Real Simple Delicious
Personal Cooking Lessons

Terms & Conditions

By booking any cooking lesson or purchasing gift certificates, you agree to accept and follow the following terms and conditions for Real Simple Delicious.

What's Included

Included in the purchase of all cooking lessons:
- Personal list of recipe/menu ideas to choose from;
- The allotted amount of time booked for the lesson with a Real Simple Delicious mentor;
- Travel to and from your home or chosen venue;
- And, copies of the recipe(s) cooked during the lesson.

Included with the purchase of gift certificates:
- Delivery of your chosen gift certificate, sent via Canada Post.

What's Not Included

Ingredients are not included for cooking lessons. However, a shopping list of ingredients to have available for the lesson will be provided.

Health & Safety

Real Simple Delicious can only advise on certain health and safety elements. 

Real Simple Delicious is not liable for any damage that occurs to clothing or shoes. As such, we advise that anyone participating in a cooking lesson should adhere to the following:
- Flat, non-slip sole, covered-toed shoes;
- Sensible clothing that is not too loose;
- And, hair tied back.

It is also the responsibility of anyone participating in a cooking lesson to ensure that the space used for the lesson, and equipment used, is well maintained and safe for use during the lesson.

Special Dietary Requirements, Allergies, & Illness

Real Simple Delicious will always do our best to ensure all lessons are tailored to meet any dietary requirements of our clients and their guests. It is ultimately the clients responsibility to ensure that all ingredients and final products are suitable for consumption, particularly if they are to be consumed by someone with an allergy or intolerance. As such, Real Simple Delicious will not be held liable.

Payments

Real Simple Delicious can accept credit or debit card payments online.

Lessons:
- All payments should be made in full at the time of booking online.

Gift Certificates:
- Payment must be received in full online prior to gift certificates being sent out.

Cancellations & Refunds

Lessons:

Unfortunately, Real Simple Delicious is unable to offer refunds for cooking lessons. However, should the date or time of the lesson need to be changed, we will do our best to accommodate your request. In the event a cancellation or change in the date or time occurs within 7 days of your cooking lesson, we reserve the right to charge a cancellation fee. The cancellation fee is in place because of the time and effort that has already taken place into arranging the cooking lesson.

Gift Certificates:

Unfortunately, Real Simple Delicious is unable to offer refunds for gift certificates.

Cancellation by Real Simple Delicious:

In the unlikely event of cancellation of a lesson by Real Simple Delicious, we will work to offer a suitable alternative date, or issue a full refund within 5 business days for payments received. 

Cancellation Fees:

7+ days notice             0% of lesson value

3-6 days notice         50% of lesson value

0-3 days notice       100% of lesson value

Delivery

After booking a cooking lesson or purchasing a gift certificate, you will receive confirmation of your purchase by email. Gift certificates will be sent via Canada Post. Because Canada Post delivery services are beyond the control of Real Simple Delicious, we cannot take responsibility for delays in their service.

Usage

Any recipe suggestions or recipe cards are for personal use only. The sharing of these materials is strictly prohibited without the express written permission of Real Simple Delicious.